🐾 XZCSAD Pet Toys – Hassle-Free Return & Exchange Policy 🐾
We want you and your furry friend to absolutely love our products! If you’re not 100% satisfied with your purchase, we offer a 30-day return or exchange policy to ensure your peace of mind.
📦 Return & Exchange Conditions
To be eligible for a return or exchange, please ensure that:
✔ The item is unused, clean, and in its original packaging.
✔ The return is initiated within 30 days of delivery.
✔ The product is not a customized or clearance item, as these are non-returnable.
🚚 Return Shipping Information
🔹 Customer Responsibility: Return shipping costs are the buyer’s responsibility unless the item is defective or incorrect.
🔹 Damaged or Incorrect Products: If you received a defective or incorrect item, we will cover the return shipping costs and ensure a prompt replacement or refund.
📝 How to Initiate a Return
1️⃣ Contact Us: Email returns@xzcsad.com with your order number and reason for return.
2️⃣ Approval Process: Our team will review your request and provide return instructions.
3️⃣ Shipping the Item: Once approved, securely package the product and send it to the provided return address.
4️⃣ Processing Your Refund/Exchange: Refunds are processed to the original payment method within 5-7 business days after we receive the returned item. Exchanges will be shipped promptly.
For further assistance, feel free to reach out to our customer support team at 📧 support@xzcsad.top.
Thank you for choosing XZCSAD Pet Toys – we’re here to make tails wag and hearts happy! 🐶🐱💙